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Refund and Returns Policy
Refund and Returns Policy
14-Day Easy Return Policy
Most items can be returned within two weeks of delivery for a refund or exchange if they meet these requirements:
- Unused and intact
- In original packaging
- With all labels preserved
Refund Processing Times
- Regular refunds: Minimum 14 business days
- PayPal refunds: 2–4 weeks (processing times vary by financial institution)
- Refunds will be credited to your original payment source
Return Shipping Details
- Customers are responsible for all return shipping expenses, including potential customs duties
- Strongly advised: Use traceable shipping methods – we cannot be held responsible for returns lost in transit
Return Procedure
- Request authorization by emailing DiMer@bagsbits.com within the 14-day window
- Ship items to our designated address (include your order number and return reason)
- Refund will be initiated after quality inspection
Exclusions
- Bespoke or personalized merchandise
- Products showing signs of wear or lacking original packaging
Refund Not Received?
If your refund doesn’t appear within 30 days:
- Verify with your payment provider
- Reach out to our support team
Customer Support
For assistance, contact us at support@traderpants.com – we’re happy to help!