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Shipping & Return Policy
Shipping & Return Policy
Order Processing & Delivery Schedule
All purchases undergo processing within 1-3 business days (Monday-Friday, excluding official holidays). Delivery timelines vary by destination, with estimated arrival dates displayed during checkout.
Flexible Returns Policy
Customers may initiate return requests within 14 calendar days of receiving their order. To qualify for refunds, products must:
- Be in perfect, unworn condition
- Include all original packaging components
- Display no modifications or usage marks
Shipping Fees & Refund Details
Return shipping costs are the customer’s responsibility unless the return results from company errors (e.g., wrong or damaged items).
Refund Processing Times:
- Standard refunds: Minimum 14-day processing period
- PayPal payments: 14–30 days (varies by recipient’s country)
Simplified Returns Process
- Initiate Request: Contact our support team via support@traderpants.com
- Get Approval: Qualified returns receive a unique authorization code and shipping instructions
- Send Package: Dispatch items to our specified facility with the provided return code
- Receive Refund: Funds are returned via original payment method after quality inspection
Important Notes
- Original shipping fees are non-refundable (except for company errors)
- Damaged, altered, or incomplete items may not qualify for returns
- Some regions may experience PayPal refund delays extending to 30 days
Assistance Available
For inquiries, please contact support@traderpants.com – our support team is available to assist you!