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Terms of service
Terms of service
1. Permitted Use
This platform may only be used for lawful purposes in compliance with applicable laws. Prohibited activities include:
- Fraudulent transactions or unauthorized commercial resale
- Automated data extraction (e.g., scraping bots)
- Distributing malware or disrupting service operations
2. Product Information
- Product images, descriptions, and pricing may vary slightly and are not guaranteed to be 100% accurate
- Colors and materials may differ due to display settings
- We reserve the right to correct errors (including pricing)
3. Order Processing
- Users must have legal capacity to enter binding agreements
- Orders are subject to stock availability
- We may cancel orders due to suspected fraud, pricing errors, or stock limitations
- Prices (in USD or specified currency) may change without notice
4. Shipping Policy
- Shipping costs and estimated delivery times are shown at checkout
- Delivery dates are approximate
- International buyers are responsible for customs fees
- Returned shipments may incur restocking fees
5. Returns & Refunds
5.1 Standard Returns
Eligible items must:
- Be returned within 14 days of delivery
- Be unworn with original tags and packaging
- Require a return authorization
- Return shipping is the customer’s responsibility unless the item is defective/wrong
5.2 Non-Returnable Items
- Customized products
- Final sale/clearance items
5.3 Refund Process
- Refunds are issued to the original payment method
- Processing time: 5–14 business days after receiving the return
- Third-party payment delays may apply
6. Intellectual Property
All digital content (logos, images, text) is the property of Hong Kong Pengshun Limited or its licensors. Unauthorized reproduction or commercial use is prohibited.
7. Service Limitations
- Products are provided “as is” without warranties
- Platform availability is not guaranteed
8. Liability
We are not liable for:
- Indirect or consequential damages
- Losses exceeding the transaction value
9. Governing Law & Disputes
- These Terms are governed by Hong Kong SAR law
- Disputes must be resolved exclusively in Hong Kong SAR courts
10. Changes to Terms
We may update these Terms at any time. Continued use constitutes acceptance of changes.
11. Contact
For inquiries, contact:
Email: support@traderpants.com